Welcome to Miloji U. Thank you for taking the time to read it.
We appreciate that you trust us with your information, and we intend to always keep that trust. This starts with making sure you understand the information we collect, why we collect it, how it is used and your choices regarding your information. This Policy describes our privacy practices in plain language, keeping legal and technical jargon to a minimum.
We will collect information about your use of our services such as access logs, as well as information from third parties, like when you access our services through your social media account or when you upload information from your social media account to complete your profile. If you want additional info, we go into more detail below.
You choose to give us certain information when using our services. This includes:
When you create an account, you provide us with at least your phone number and email address, as well as some basic details necessary for the service to work, such as your gender, and date of birth .
When you participate in surveys, focus groups or market studies, you give us your insights into our products and services, responses to our questions and testimonials.
When you choose to participate in our promotions, events, or contests, we collect the information that you use to register or enter.
If you contact our customer care team, we collect the information you give us during the interaction.
If you share with us information about other people (for example, if you use contact details of a friend for a given feature), we process this information on your behalf, to complete your request.
Of course, we also process your chats with other members, as well as the content you publish, to operate and secure the services, and to keep our community safe.
In addition to the information, you may provide us directly, we receive information about you from others, including:
Social media: You may decide to share information with us through your social media account, for instance if you decide to create and log in to your Chat account via your social media or other account (e.g. Facebook, Google or Apple), or to upload onto our services information such as photos from one of your social media accounts (e.g. Instagram or Spotify).
Other partners: We may receive information about you from our partners where our ads are published on a partner’s service (in which case they may pass along details on a campaign’s success).
When you use our services, this generates technical data about which features you’ve used, how you’ve used them and the devices you use to access our services. See below for more details.
Usage information: Using the services generates data about your activity on our services, for instance how you use them (e.g. when you logged in, features you’ve been using, actions taken, information shown to you, and ads that you interacted with) and your interactions with other members.
Device information: We collect information from and about the device(s) you use to access our services, including hardware and software information such as IP address, device ID and type, app settings and characteristics, app crashes, and advertising IDs (which are randomly generated numbers that you can reset by going into your device settings and, in some cases, disable entirely).
The main reason we use your information is to deliver and improve our services. Additionally, we use your info to help keep you and our community safe, and to provide you with advertising that may be of interest to you. Read on for a more detailed explanation of the various reasons for which we use your information, together with practical examples.
A. To administer your account and provide our services to you
Create and manage your account
Provide you with customer support and respond to your requests
Communicate with you about our services
Personalise pricing, offer discounts and other promotions, and complete your transactions
B. To provide offers and operate advertising and marketing campaigns
Perform and measure the effectiveness of advertising campaigns on our services and marketing our services off our platform
Communicate with you about products or services that we believe may interest you
C. To improve our services and develop new ones
Administer focus groups, market studies and surveys
Review interactions with customer care teams to improve our quality of service
Understand how members typically use the services to improve them (for instance, we may decide to change the look and feel or even substantially modify a given feature based on how members react to it)
Develop new features and services (for example, we may decide to build a new interests-based feature further to requests received from members)
D. To prevent, detect and fight fraud and other illegal or unauthorised activities
Find and address ongoing, suspected, or alleged violations of our Terms of Use, notably through the review of reports and interactions between members
Better understand and design countermeasures against violations of our Terms of Use
Retain data related to violations of our Terms of Use to address the violation and prevent against recurrences
Enforce or exercise our rights, for example our rights set out in our Terms of Use
Communicate to individuals who submit a report, including what we’ve done because of their submission
E. To ensure legal compliance
Comply with legal requirements
Assist law enforcement
We will share some types of member information with other members,service providers and partners who assist us in operating the services for specified reasons as laid out below. Read on for more details about how your information is shared with others.
You share information with other members when you voluntarily disclose information on the service (including your public profile). Please be careful with your information, and make sure that the content you share are things you’re comfortable with being visible. You share information with other members when you voluntarily disclose information on the service (including your public profile). Please be careful with your information, and make sure that the content you share are things you’re comfortable with being visible. You share information with other members when you voluntarily disclose information on the service (including your public profile). Please be careful with your information, and make sure that the content you share are things you’re comfortable with being visible.
We use vendors to help us operate, distribute, market and improve our services, such as data hosting and maintenance, analytics, customer care, marketing, advertising, payment processing and security operations. We also share information with vendors who distribute and assist us in advertising our services. For instance, we may share limited information on you in hashed, non-human readable form to advertising vendors.
We follow a strict vetting process prior to engaging any vendor or working with any partner. Our vendors and partners must agree to strict confidentiality obligations.
We share your information with affiliates for limited legitimate purposes for them to assist us in data processing operations, as processors/service providers, upon our instructions and on our behalf. Their assistance may include technical processing operations, such as data hosting and maintenance, customer care, marketing and targeted advertising, analytics, finance and accounting assistance, improving our service, securing our data and systems and fighting against spam, abuse, fraud, infringement and other wrongdoings.
We may transfer your information if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganisation, dissolution, bankruptcy or other change of ownership or control.
We may disclose your information if reasonably necessary: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government/law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.
We may also share information: (i) if disclosure would mitigate our liability in an actual or threatened lawsuit; (ii) as necessary to protect our legal rights and the legal rights of our members, business partners or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent or take other action regarding illegal activity, suspected fraud, or other wrongdoing.
We may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information. We may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information. We may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information.
When you use our products or services, certain information may be collected by third-party SDKs. This information can include, but is not limited to, device identifiers, usage data, and network information.
We employ Bugly for aiding in the resolution of crash issues, as well as for the analysis and precise identification of the underlying problem. Some data collected, such as Device ID and UID, along with performance crash logs, will be uploaded to https://android.bugly.qq.com as part of this process. For insights into its privacy policy, kindly consult https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56.
We want you to be in control of your information, so we want to remind you of the following options and tools available to you:
Access/update tools in the service. Tools and account settings can help you access, rectify or remove information that you provided to us and that’s associated with your account directly within the service. If you have any questions on those tools and settings, please contact our customer care team for help.
Device permissions. Mobile platforms can have permission systems for specific types of device data and notifications, such as phone contacts, pictures, location services, push notifications and advertising identifiers. You can change your settings on your device to either consent or oppose the collection or processing of the corresponding information or the display of the corresponding notifications. Of course, if you do that, certain services may lose functionality.
Uninstall. You can stop all information collection by an app by uninstalling it using the standard uninstall process for your device. Remember that uninstalling an app does NOT close your account. To close your account, please use the corresponding functionality on the service.
Account closure. You can close your account by using the corresponding functionality directly on the service.
We also want you to be aware of your privacy rights. Depending on where you live, you may have the right to:
Access/know. You may have the right to request a copy of the information we keep about you, and in certain circumstances to receive this in a portable format. You can exercise your right to access directly within the service by putting in a request.
Delete/erase. You may request that we delete the personal information we keep about you. You can exercise your right to delete by submitting a request.
Correct/rectify/update. You can correct most information you provided to us by editing your profile directly in the service. If you believe the information, we hold about you is inaccurate, you may contact us to rectify it.
Object/restrict. You may also have the right to object to or request that we restrict certain processing. To do so, please contact us.
For your protection and the protection of all our members, we may ask you to provide proof of identity before we can answer the above requests. Keep in mind, we may reject requests, including if we are unable to authenticate you, if the request is unlawful or invalid, or if it may infringe on trade secrets or intellectual property or the privacy or other rights of someone else.
We provide a fast delete account feature in the app to ensure the security of your account management. To see the Delete Account option, you can click Me>Settings>Delete Account. You will log out and we will retain your account for seven days in order to protect the security of your account property after you approve the deletion of account information. You can restore your account and retain all your information by logging in again at any point within the next seven days. We will erase all of your account data after more than seven days, and there won't be any way to get it back. If you have uninstalled the app, you can fill in your relevant information and submit an application here .
We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law. If you decide to stop using our services, you can close your account and your profile will stop being visible to other members. After your account is closed, we will delete your personal information, as laid out below:
1.To protect the safety and security of our members, we implement a safety retention window of three months following account closure, or one year following an account ban. During this period, we keep your information if it might be necessary to investigate unlawful or harmful conducts. The retention of information during this safety retention window is based on our legitimate interest, as well as that of potential third-party victims.
2.Once the safety retention window elapses, we delete your data and only keep limited information for specified purposes, as laid out below:
a) We maintain limited data to comply with legal data retention obligations: in particular, we keep transaction data for 10 years to comply with tax and accounting legal requirements. We also keep records of consents members give us for five years to evidence our compliance with applicable law.
b) We maintain limited information on the basis of our legitimate interest: we keep customer care records and supporting data as well as imprecise location of download/purchase for five years to support our customer care decisions, enforce our rights and enable us to defend ourselves in the event of a claim, information on the existence of past accounts and subscriptions, which we delete three years after the closure of your last account to ensure proper and accurate financial forecasting and reporting, profile data for one year in anticipation of potential litigation, for the establishment, exercise or defence of legal claims, and data necessary to prevent members who were banned from opening a new account, for as long as necessary to ensure the safety and vital interests of our members.
c) Finally, we maintain information on the basis of our legitimate interest where there is an outstanding or potential issue, claim or dispute requiring us to keep information (in particular if we receive a valid legal subpoena or request asking us to preserve data (in which case we would need to keep the data to comply with our legal obligations) or if data would otherwise be necessary as part of legal proceedings).
Our services are strictly intended for use by individuals who are 18 years of age or older. We do not knowingly collect, solicit, or store any personal information from anyone under the age of 18. Access to and use of our platform by minors is strictly prohibited, and by using the service, you confirm that you meet the minimum age requirement.
We take the safety of our community seriously and are committed to maintaining an environment that is appropriate for adults only. If it comes to your attention that an individual using our platform is under the age of 18, we urge you to report this immediately through the in-app reporting tools or by contacting us directly at umarabschool@gmail.com. We will promptly investigate all reports and take appropriate action, which may include removing the account and notifying the relevant authorities, as required by law.
We are constantly working to improve our services and enhance your experience by developing new features and ensuring that our data handling practices remain transparent, lawful, and aligned with industry standards. As a result, this Privacy Policy may be updated from time to time to reflect changes in our practices, legal requirements, or technological advancements.
When we make changes to this Privacy Policy, we will revise the "Last Updated" date at the top of the document and, if the changes are material, we will provide you with clear and timely notice before the changes take effect. This will give you the opportunity to review the updated policy and understand how your personal information may be affected.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after the effective date of the updated policy constitutes your acceptance of the changes.
If you do not agree to the revised terms, you should discontinue use of our services before the changes become effective.
We value your privacy and are committed to being transparent and responsive regarding how we handle your personal information. If you have any questions, concerns, or feedback about this Privacy Policy, our data practices, or how your information is used or protected, we encourage you to reach out to us. Whether you need clarification, wish to exercise your privacy rights, or would like to report a concern, our team is here to assist you.
You can contact us by email at: umarabschool@gmail.com.We strive to respond to all inquiries in a timely and respectful manner, typically within a reasonable timeframe depending on the nature of your request.